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Foster Care Manual: Civil Rights Compliance Policy

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This information has been excerpted from materials specific to one state. Be sure to check with your Foster Care Specialist for details in your state, county, or province.

Subject: Nondiscrimination Policies in Employment and Service Delivery

In accordance with applicable Federal and State civil rights laws, regulatory requirements and guidelines, the following policies will be adhered to by This Agency in assuring civil rights in matters of employment and the delivery of human services:

Equal Employment Opportunity

An open and equitable personnel system will be maintained. Personnel policies, procedures and practices will be designed to prohibit discrimination on the basis of race, color, religious creed, disability (physical including HIV/AIDS, or mental), ancestry, national origin, age, or sex. Only information that is required by law to be released regarding HIV/AIDS will be released unless permission is obtained to release such information.

Employment opportunities shall be increased for qualified disabled applicants, and reasonable accommodations shall be made to meet the physical or mental limitations of qualified applicants or employees.

Service Delivery

Admissions, the provision of services, and referrals of clients shall be made without regard to race, color, religious creed, disability (physical, including HIV/AIDS, or mental), ancestry, national origin, primary language or mode of communication, age, or sex.

Program services shall be made accessible to eligible disabled persons through the most practical and economically feasible methods available. These methods include, but are not limited to, equipment redesign, the provision of aids, use of alternative service delivery locations. Structural modifications shall be considered only as a last resort among available methods.

Any client (and/or his/her guardian) who believes the client has been discriminated against may file a complaint of discrimination with any of the following: (this info is supplied for Pennsylvania, check your state for who you should contact)

Central Compliance Office
Department of Public Welfare
Bertolino Building, Sixth Floor
P. O. Box 2675
Harrisburg, PA 17105-2675
Telephone: (717) 787-1519

Bureau of Civil Rights Compliance
Department of Public Welfare
Room 521
Health and Welfare Building
P.O. Box 2675
Harrisburg, PA 17105-2675
Telephone: (717) 787-1126 or 1127

Office of Civil Rights
U.S. Department of Health and Human Services
Region III
P.O. Box 13716
Philadelphia, PA 19101

Pennsylvania Human Relations Commission
101 S. Second Street
Suite 300
Harrisburg, PA 17105



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